Privacy Policy
1) Who We Are
GK Gadget Store (“we”, “us”, “our”) operates the website and online store offering audio products and tech accessories (the “Service”). We respect your privacy and are committed to protecting your personal data in a transparent and secure manner.
2) Information We Collect
We collect information that you provide directly, information gathered automatically during use, and information from trusted partners.
a) Information You Provide
- Account & Profile: name, email, phone number, shipping/billing address, password.
- Orders & Payments: purchased items, order history, invoice details, and partial payment information handled via our payment processors (we do not store full card numbers).
- Support & Feedback: messages, product reviews, survey responses, warranty requests.
- Marketing Preferences: newsletter opt-in/opt-out, communication channels.
b) Information Collected Automatically
- Usage & Device Data: IP address, browser type, device identifiers, pages viewed, time spent, referring/exit pages, approximate location (city/country).
- Cookies & Similar Technologies: small files to remember your preferences, maintain sessions, and measure performance.
c) Information from Third Parties
- Payment Partners: confirmation of payment status, fraud screening signals.
- Logistics Partners: shipment status and delivery confirmations.
- Marketing & Analytics Providers: aggregated insights, campaign performance metrics.
3) How We Use Your Information
- Provide & Improve the Service: process orders, personalize the store, fix bugs, enhance features.
- Customer Support: respond to queries, returns, warranty, and troubleshooting.
- Payments & Fraud Prevention: verify transactions, detect anomalies, maintain platform integrity.
- Communication: send order updates, security alerts, policy changes, and—if you opt in—product news and offers.
- Analytics: understand website usage, improve content and navigation.
- Legal Compliance: meet tax, accounting, and regulatory obligations; enforce our Terms of Service.
4) How We Share Information
We do not sell your personal data. We may share limited information with:
- Service Providers: payment gateways, hosting, analytics, email services, logistics. They may only process data per our instructions and must protect it.
- Business Transfers: in a merger, acquisition, or asset sale, your data may be transferred with appropriate safeguards.
- Legal Requirements: to comply with the law, valid legal process, or to protect our rights, users, or the public.
No sale of personal information
5) Cookies & Tracking Technologies
We use the following categories of cookies:
- Strictly Necessary: essential for login, cart, and checkout.
- Performance & Analytics: helps us understand traffic and usage.
- Functional: remembers preferences like language and currency.
- Marketing (Optional): helps show relevant promotions and measure campaigns.
You can manage cookies in your browser settings and, where provided, via our on-site cookie banner. Disabling certain cookies may impact site functionality.
6) Legal Bases for Processing
Where applicable (e.g., EU/UK), we process personal data under these bases:
- Contractual Necessity: to fulfill orders and provide the Service.
- Legitimate Interests: to secure, maintain, and improve our offerings.
- Consent: for optional marketing and certain cookies (you may withdraw anytime).
- Legal Obligation: to comply with tax, accounting, and regulatory duties.
7) Your Privacy Choices & Rights
Access, Correction, Deletion
You can request a copy of your data, ask us to correct inaccurate information, or request deletion where applicable. Email gadgetstoregk@gmail.com.
Withdraw Consent & Marketing Preferences
To opt out of marketing emails, use the “unsubscribe” link or email us. Withdrawing consent does not affect processing that has already occurred.
Portability & Restriction
Where required by law, you may request portability (a copy in a commonly used format) and/or ask us to restrict certain processing.
Objection to Legitimate Interests
You may object to processing based on our legitimate interests. We will stop unless we have compelling grounds or need to continue for legal reasons.
Regional Disclosures
EU/UK: You may lodge a complaint with your local supervisory authority.
India: We aim to align practices with applicable laws and the Digital Personal Data Protection framework as it evolves.
8) Children’s Privacy
Our Service is not directed to children. If you believe a child has provided personal data, contact us and we will take appropriate steps to delete it.
9) Security
We use technical and organizational measures to protect personal data, including HTTPS, access controls, and encryption at rest or in transit where appropriate. No method is 100% secure; please use a strong password and keep it confidential.
10) Data Retention
We keep personal data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context (e.g., tax invoices may be retained for statutory periods).
11) International Transfers
Your data may be processed in countries other than your own. Where required, we implement appropriate safeguards for cross-border transfers (e.g., contractual clauses).
12) Third-Party Services
Our Service may include links to third-party sites or integrate with partners (payments, logistics, analytics). Their privacy practices are governed by their own policies. We recommend reviewing those policies before providing personal information.
13) Reviews & User-Generated Content
Content you submit (e.g., reviews) may be visible to others. Please avoid sharing sensitive personal information in public posts.
15) Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the “Last Updated” date and, where legally required, notify you via email or a notice on the site.